Shop Guru

Auto repair shop software that does it all

Check-in, repair orders, text-message updates, approvals, and payments — all in one place, built for independent auto repair shops that would rather be turning wrenches than chasing paperwork.

  • Check-in to invoice in minutes
  • Text updates customers actually read
  • Works offline, even for days
Repair orders

#1042 · 2019 Honda CR-V

In progress

#1043 · 2016 Ford F-150

Awaiting approval

#1045 · 2018 Subaru Outback

Ready for pickup
Live preview — try it yourselfOpen demo →

Get hours of your week back

Every minute spent re-typing a customer's info, calling to say a car's ready, or chasing an estimate approval is a minute not spent turning a wrench.

Fast, easy drop-off

Look up a returning customer by phone and open a repair order before they've even sat down. Every check-in is timestamped and on the record — a real paper trail that shields your shop the next time someone questions when their car came in or what was agreed to.

Check-in log

2019 Honda CR-V

Alicia M.

Checked in 8:04 AM

2016 Ford F-150

Robert D.

Checked in 9:12 AM

2021 Toyota Camry

Priya S.

Checked in 9:47 AM
Every arrival timestamped automatically — a paper trail you can always pull back up.

Updates send themselves

Status changes and approval requests text themselves out the moment work moves forward, so nobody's calling to ask "what's the status of my vehicle?" The customer is always in the know and stays happy, and your techs keep working instead of answering the phone.

Status call volume

Without Shop Guru

18

“is it ready yet?” calls/day

With Shop Guru

2

calls/day

Automatic texts on every status change keep customers informed — and your phone quiet.

One screen for the whole shop

Repair orders, parts, scheduling, payments, and reports live in one place, so every tech and advisor always knows what they're working on and what's coming next — everyone stays engaged and the work keeps moving. It's so easy and intuitive it actually boosts productivity instead of getting in the way with five confusing screens; a brand-new hire can pick it up in minutes.

Shop Guru
DashboardCheck-inRepair ordersCustomersPartsScheduleSettings
One login. Every tool your shop uses, in the same window — no toggling between apps.

Everything your shop needs, in one place

No add-ons to buy later — check-in, invoicing, messaging, payments, inspections, scheduling, and reporting all ship together.

Repair orders & invoicing

Add labor and parts with a couple clicks and the invoice builds itself — line-item pricing, tax, and partial payments that are always integer-cents accurate. No end-of-day math, no re-keying a total by hand, no wondering why the numbers don't match.

Text updates & approvals

The customer gets a text the second their car's status changes — not when someone remembers to call. Fewer 'is it ready yet?' interruptions for your advisors.

BYO payment processor

Connect the Stripe or Square account you already use — funds settle straight to your account, not through us, and there's nothing new to reconcile.

Digital vehicle inspections

Your tech snaps photos and rates each item green/yellow/red right from the bay — no separate app, no paper checklist. The customer sees that same evidence on their own phone, on the same link as their repair order, so a big estimate reads like a diagnosis instead of a guess — fewer declined jobs and fewer 'are you sure I need this?' calls.

Scheduling

Book the appointment once. When the customer pulls in, convert it straight into a repair order — nothing gets re-entered, nothing gets lost on a sticky note.

Reporting & P&L

Revenue, per-tech profit, sales tax, and accounts receivable — exportable in a couple clicks, without opening a spreadsheet at 9pm to figure out where the month went.

Time clock

Shift and job clocking feeds straight into per-tech hours and profit-per-hour on your reports — payroll-ready numbers without a separate time-tracking tool.

Works offline

Internet goes down, check-in doesn't. Keep taking customers through an outage and everything syncs the moment you're back online — even if that's days later.

Competitor CSV import

Bring your customers, vehicles, and parts over from Shopmonkey or Shop-Ware with a guided mapping wizard — switching shouldn't mean starting from zero.

Two features that pay for themselves

A closer look at two of the features shops notice on day one.

Repair orders & invoicing

Add labor and parts with a couple clicks and the invoice builds itself — line-item pricing, tax, and partial payments that are always integer-cents accurate. No end-of-day math, no re-keying a total by hand, no wondering why the numbers don't match.

Invoice — RO #1042
Labor — Brake pad replacement$145.00
Part — Front brake pads$42.50
Sales tax$15.62
Total — $203.12Paid

Digital vehicle inspections

Your tech snaps photos and rates each item green/yellow/red right from the bay — no separate app, no paper checklist. The customer sees that same evidence on their own phone, on the same link as their repair order, so a big estimate reads like a diagnosis instead of a guess — fewer declined jobs and fewer 'are you sure I need this?' calls.

Digital inspection — 2019 Honda CR-V
Front brake padsRed
TiresYellow
BatteryGreen
Photos and ratings sent straight to the customer's phone — same evidence, same link as their repair order.

Customers trust what they can see

A stalled approval isn't usually about the price — it's about uncertainty. Show the customer the work, keep them updated without them asking, and let them say yes however's easiest for them.

They see the problem, not just your word for it
Digital vehicle inspections put real photos and a plain green/yellow/red rating in front of the customer — the same evidence your tech is looking at, on their own phone.
No surprises, no silence
Every status change — checked in, in progress, ready for pickup — goes out as a text the moment it happens. A customer who feels informed is a customer who doesn't call to check up on you.
Approve however they're comfortable
One-tap text approval, a signature on the spot, or a phone call your advisor logs directly on the repair order — whichever fits the customer, the extra work never sits stuck in limbo.
Pay from anywhere
A pay link goes out the moment the car's ready, so the customer can settle up — and you can hand over the keys — without anyone standing at the counter.
Text message preview
Hi Alicia — we found worn front brake pads on your CR-V (photos attached). Approve $325.00 to fix today?
Approve $325.00
Approved, thank you!
Great — your CR-V is ready for pickup. Pay here: shopguru.link/pay/8k2p

Give your shop its time back

Try the live demo with sample data, or just ask us a question first — whichever fits how you like to buy software.

See pricing →